Shipping Policy

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Shipping Policy

Our Shipping Policy

Thank you for supporting The Resiliency Publishing House. Each order helps us continue
our mission of creating meaningful, healing-centered content.

 

Shipping Costs
Shipping costs are not included in the price of our books or products. Shipping fees are
calculated at checkout based on your location and the selected shipping method.

Processing & Production Time
Many of our books are print-on-demand and are produced through our printing partner,
BookVault. This means your order is printed after it is placed.
Processing and production times may vary depending on order volume and printing
schedules.

 

Shipping Timeframes
Shipping speed will vary depending on:
• Your geographic location
• The production time required by our printing partner (BookVault)
• The shipping carrier and selected delivery method
Please note that delivery estimates are not guaranteed and may be impacted by external
factors such as carrier delays.

 

Shopify Merchandise Shipping
Items purchased through our Shopify store may also have varying shipping times
depending on the production partner, item type, and your location. These items are often
made-to-order and fulfilled by third-party providers, which may impact delivery timelines.

 

International Orders
Because our printing partner operates internationally, some orders may be fulfilled and
shipped from outside of your country. As a result, you may see an international charge or
experience slightly longer delivery times.

 

Order Issues

If your order has not arrived within a reasonable timeframe or if you experience any issues
with shipping, please contact us at Jacqueline.Boylan@resiliencyhouse.org so we can assist
you.
If your item arrives damaged, please refer to our Refund Policy for replacement options.

 

A Gentle Note
We appreciate your patience and understanding, as each item is created with care just for
you. Thank you for being part of a community that believes in growth, healing, and hope.