Effective Date: March 24, 2026
Business Name: The Resiliency Publishing House LLC
Website: www.resiliencyhouse.org
Contact Email: Jacqueline.Boylan@resiliencyhouse.org
1. Introduction
The Resiliency Publishing House (“we,” “our,” or “us”) is committed to protecting your
privacy. This Privacy Policy explains how we collect, use, and safeguard your information
when you visit our website, purchase our products, or interact with our services.
2. Information We Collect
Personal Information:
– Name
– Email address
– Billing and shipping address
– Phone number (if provided)
– Payment information (processed securely through third-party providers)
Non-Personal Information:
– IP address
– Browser type
– Device information
– Pages visited and time spent on our website
3. How We Use Your Information
We use your information to:
– Process and fulfill book and product orders
– Deliver digital content (such as audio books or downloadable materials)
– Communicate with you regarding purchases, inquiries, or updates
– Send newsletters or promotional materials (only if you opt in)
– Improve our website, services, and user experience
– Comply with legal and regulatory requirements
4. Payment Processing
All payments are processed through secure third-party providers (such as PayPal, Stripe or
Givebutter). We do not store or have direct access to your full payment information.
5. Printing and Fulfillment Services
The Resiliency Publishing House partners with third-party printing and fulfillment
providers, which may be located outside of the United States. As a result, your order and
payment processing may involve international transactions, and your financial institution
may apply applicable fees.
6. Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share your information with:
– Payment processors
– Printing and shipping partners
– Website and hosting service providers
– Legal authorities when required by law
All third parties are required to handle your information securely and only for the purposes
of providing services on our behalf.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
– Enhance your browsing experience
– Understand how visitors use our site
– Save user preferences
You can choose to disable cookies through your browser settings.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your
personal information. However, no method of internet transmission or electronic storage is
completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
You may:
– Request access to the personal information we hold about you
– Request corrections or deletion of your information
– Opt out of receiving marketing communications at any time
To exercise these rights, please contact us at: Jacqueline.Boylan@resiliencyhouse.org
10. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13
without verifiable parental consent. If we become aware that such information has been
collected, we will take steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the
privacy practices or content of those external sites.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be
posted on this page with an updated effective date.
13. Contact Information
The Resiliency Publishing House
Email: Jacqueline.Boylan@resiliencyhouse.org
Website: www.resiliencyhouse.org
Telephone: + 1 (718) 306-4943
